Terms of service
Lorent Mode is the brand name of Lorent Mode. These Terms and Conditions govern access to and use of the website http://lorent-mode.com/ (the “Website”), operated by Lorent Mode, with its registered office at 5 Holywell Rd, Southam CV47 0LJ, UK. These Terms apply to all products and services offered through the Website.
By visiting, browsing, or purchasing from this Website, you confirm that you have read, understood, and agree to be legally bound by these Terms.
Company name: Lorent Mode
Address: 5 Holywell Rd, Southam CV47 0LJ, UK
Email: info@lorent-mode.com
Follow the latest looks and behind-the-scenes moments by visiting @lorentmode on Instagram.
You may explore the Website without creating an account. However, placing an order or accessing certain features requires registration and acceptance of these Terms.
Lorent Mode offers fashion products through the Website. These Terms outline the legal relationship between Lorent Mode and all users.
If you do not agree with any part of these Terms, please discontinue use of the Website and related services.
Throughout these Terms, “we,” “us,” and “our” refer to Lorent Mode.
Any new features, tools, or services added to the Website will also fall under these Terms. The most current version will always be available on this page. Lorent Mode reserves the right to update or modify these Terms at any time, with changes becoming effective upon publication.
Our online store is hosted on Shopify Inc., which provides the technical infrastructure enabling our e-commerce operations.
SECTION 1 – ONLINE STORE CONDITIONS
By agreeing to these Terms, you confirm that you are legally capable of entering into a binding agreement under the laws of your country of residence, or that you have consent from a parent or legal guardian if applicable.
You may not use the Website or its content for unlawful purposes or in violation of applicable regulations, including intellectual property laws.
Uploading or transmitting malicious code, viruses, or harmful software is strictly prohibited.
Any breach of these conditions may result in immediate suspension or termination of access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to deny service or restrict access to the Website at our sole discretion.
You understand that content you submit, excluding payment information, may be transferred across networks and adapted to meet technical requirements. Payment data is encrypted during transmission.
You may not copy, resell, exploit, or misuse any portion of the Website, services, or contact information without our prior written consent.
Section titles are included for clarity only and do not limit or affect interpretation.
SECTION 3 – CONTENT ACCURACY AND TIMELINESS
Information on the Website is provided for general reference only. We do not guarantee that descriptions, images, or other content are complete, accurate, or current.
Some content may be outdated. While we may update information from time to time, we are not obligated to do so. It is your responsibility to review the Website for changes.
SECTION 4 – CHANGES TO PRODUCTS AND PRICES
Prices and product availability may change at any time without notice.
We may modify, suspend, or discontinue any product, service, or part of the Website at our discretion.
Lorent Mode is not liable for any changes, interruptions, or discontinuations.
SECTION 5 – PRODUCT INFORMATION
Certain products are available exclusively online and may be subject to limited quantities. Returns and exchanges are governed by our Return & Refund Policy.
We make every effort to display product colors and details accurately, but appearance may vary depending on your device.
We reserve the right to limit sales by region or customer and to update product descriptions at any time. Offers are void where prohibited.
We do not guarantee that products or services will meet individual expectations or that defects will be corrected.
SECTION 6 – ACCOUNT AND PAYMENT INFORMATION
We reserve the right to refuse or cancel orders at our discretion, including those that appear to violate these Terms or exceed quantity limits.
You agree to provide accurate, complete, and current account and payment information.
For return-related matters, please review our Return & Refund Policy below.
SECTION 7 – THIRD-PARTY TOOLS AND SERVICES
The Website may provide access to third-party tools that we do not control or monitor.
These tools are provided “as is” without warranties. Use of third-party tools is at your own risk.
You should review the terms and policies of any third-party providers before use.
New tools or features introduced in the future will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS AND CONTENT
Some content or services on the Website may originate from third parties.
We are not responsible for third-party materials, websites, or actions.
Please review third-party policies before engaging with external services. Complaints regarding third-party products should be directed to the relevant provider.
SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK
By submitting reviews, suggestions, or other content, you grant Lorent Mode the right to use, publish, and distribute such content without restriction.
We are not required to keep submissions confidential, provide compensation, or respond.
We may remove content that we consider unlawful, offensive, misleading, or inappropriate.
You confirm that your submissions do not violate third-party rights or contain harmful material. Responsibility for submitted content rests solely with you.
SECTION 10 – PERSONAL INFORMATION
Your personal information is handled in accordance with our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on the Website may contain errors or omissions related to product descriptions, pricing, promotions, shipping details, or availability.
We reserve the right to correct errors or cancel orders at any time without prior notice, even after an order has been placed.
We are not obligated to update information unless required by law.
SECTION 12 – UNACCEPTABLE USES
You are prohibited from using the Website or its content to:
(a) violate laws or regulations;
(b) encourage unlawful conduct;
(c) breach international or local legislation;
(d) infringe intellectual property rights;
(e) harass or harm others;
(f) provide false or misleading information;
(g) distribute malware or harmful code;
(h) collect personal data without authorization;
(i) engage in spam or phishing;
(j) act in an unethical or offensive manner;
(k) interfere with security features.
Violation may result in restricted or terminated access.
SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY
We do not guarantee uninterrupted, secure, or error-free service.
All services and products are provided “as is” and “as available,” without warranties of any kind.
Lorent Mode and its affiliates are not liable for indirect, incidental, or consequential damages, including lost profits or data, to the fullest extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Lorent Mode and its affiliates from claims arising from your breach of these Terms or violation of laws or rights.
SECTION 15 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain valid and enforceable.
SECTION 16 – TERMINATION
Obligations incurred prior to termination will survive termination.
You may stop using the Website at any time. We may terminate or suspend access if these Terms are violated.
SECTION 17 – COMPLETE AGREEMENT
These Terms and referenced policies constitute the full agreement between you and Lorent Mode.
Failure to enforce any provision does not waive our rights.
Ambiguities will not be interpreted against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of the United Kingdom.
SECTION 19 – CHANGES TO TERMS OF SERVICE
The latest version of these Terms is always available on the Website.
Continued use after updates constitutes acceptance of the revised Terms.
SECTION 20 – RETURNS AND REFUNDS
At Lorent Mode, we want you to feel confident when choosing your style with us. If something is not quite right, our return process is clear, fair, and designed to support you every step of the way.
Return Eligibility
You may request a return within 60 days from the date your order is delivered. To be eligible for a return, all items must meet the following conditions:
- Unused and unworn
- In original condition
- Returned with all original packaging and labels intact
We do not charge any restocking fees.
How to Start a Return
To begin a return, please contact us by email at info@lorent-mode.com. Include your order number and a brief explanation of your request so we can assist you promptly.
Return shipping costs are the responsibility of the customer. We strongly recommend using a trackable shipping service to ensure your return reaches us safely.
Exchanges
If you would prefer an exchange instead of a refund, please let us know when you contact us. We are happy to help arrange this, subject to item availability.
Refund Processing
Once your returned items arrive and are inspected, your refund will be processed within 7 business days. Please note that banks or payment providers may require additional time to complete the transfer before the funds appear in your account.
Need Help
If you have any questions or need support at any stage, our team is always here to help. Feel free to contact us anytime at info@lorent-mode.com. We are committed to making your experience with Lorent Mode a positive one.
SECTION 21 – CONTACT INFORMATION
For questions, feedback, or support, please contact us:
Company name: Lorent Mode
Address: 5 Holywell Rd, Southam CV47 0LJ, UK
Email: info@lorent-mode.com
Follow the latest looks and behind-the-scenes moments by visiting @lorentmode on Instagram.
We appreciate you shopping with Lorent Mode and being part of a brand built around confidence, individuality, and modern style.