Privacy policy
At Lorent Mode, respect for your personal information is part of how we do business. This Privacy Policy explains how your data is collected, used, and protected when you visit http://lorent-mode.com/, place an order, or contact us. By using our website, you agree to the practices described here. If you do not agree, please discontinue use of our services.
Who We Are
Company name: Lorent Mode
Address: 5 Holywell Rd, Southam CV47 0LJ, UK
Email: info@lorent-mode.com
Follow the latest looks and behind-the-scenes moments by visiting @lorentmode on Instagram.
Data We Collect
When you use our website, we may collect:
- Technical data such as your IP address, browser type, device information, and time zone
- Personal information you provide when placing an order, including your name, email address, phone number, billing address, shipping address, and payment details
- Information you choose to share when contacting us, such as customer service messages or support requests
How We Use Your Data
We use your data to:
- Process, confirm, and deliver your orders
- Communicate with you about your purchases and provide customer support
- Protect our website, systems, and customers from fraud or misuse
- Improve and personalize your shopping experience
- Send news, offers, or marketing messages only if you have chosen to receive them
Sharing Your Data
We share your data only when necessary and only with trusted partners, including:
- Payment service providers
- Shipping and delivery companies
- Technical and marketing service providers such as Shopify
Your personal data is never sold or rented to third parties.
Cookies
Our website uses cookies to:
- Remember your preferences and settings
- Analyze and improve website performance
- Display content that is relevant to your interests
You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Ask for corrections or deletion of your data
- Limit how your data is processed
- Receive a copy of your data in a portable format
- Withdraw your consent at any time, including opting out of marketing communications
To exercise any of these rights, please contact us at info@lorent-mode.com
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that such data has been provided, it will be removed without delay.
International Data Transfers
If you are located in the United Kingdom, please be aware that your personal information may be processed or stored outside of the United Kingdom. This can include countries such as the United States, where our trusted partners like payment processors, technology platforms, or shipping providers operate.
We take appropriate steps to ensure that all international data transfers are handled securely and in line with applicable data protection standards.
Data Security and Retention
We apply appropriate technical and organizational measures to protect your personal information. Your data is retained only for as long as necessary to:
- Provide and manage our services
- Comply with legal and regulatory requirements
- Resolve disputes or enforce agreements
Updates to This Policy
This Privacy Policy may be updated from time to time. The most recent version will always be available on the Lorent Mode website. We encourage you to review it periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Company name: Lorent Mode
Address: 5 Holywell Rd, Southam CV47 0LJ, UK
Email: info@lorent-mode.com
Follow the latest looks and behind-the-scenes moments by visiting @lorentmode on Instagram.
Thank you for choosing Lorent Mode. We are dedicated to safeguarding your personal information while offering a smooth and trustworthy shopping experience.